Kevin, the owner of Big Blue Plumbing, is the contractor everyone should know. I met him during a water heater emergency in the dead of winter, with very little money. He came to my rescue by replacing my heater, offering me a discount and a payment plan. I have later consulted him on homeowner issues, and have received sound advice each time. His work, and that of his crew has ALWAYS been courteous, friendly, honest, fair and completed in a timely and professional manner. I have called with emergencies, and when he or his crew were unavailable to respond quickly, he referred me to another trustworthy plumbing company that could. Big Blue Plumbing is the number to have and keep on speed dial. Everything is explained to my understanding, and further recommendations made, I have never had a need to question anything, and I am now proud to call Kevin and his crew friends.

– Jacqueline C.

Big Blue Plumbing is the best! They worked around my crazy schedule and communicated very effectively as what to expect. They had a big job: replacing my 40 gallon water heater and traditional gas heater/boiler with a state-of-the-art combo water heater/home heating system. Freed up a lot of space in my small half bathroom. They also installed a vent for my new stackable washer dryer that went through the back wall and into the garage and then vented out side… outstanding work. Lastly, they refitted the gas feed pipe so my new oven could go flush against my wall. Josh, Bill, Mike and Kumar worked liked a team should! And Donna returned all the calls from “master control” in a timely manner. Kevin, the owner, also alleviated any concerns I might have had. There only needs to be one plumbing company in the yellow pages: Big Blue.

– Paul M.

Very courteous and would hire again and recommend to family and friends. Extremely thoughtful with meeting emergency needs. Technician was extremely professional.

– Michael P.

It’s great to find a plumber who takes pride in his work, but it’s a bonus to find those who also keep you informed, take the time to communicate, and are calm, professional and respectful of your property! Josh and Bill are a ‘find’ and they ‘saved the day’ for us. Thanks again Josh and Bill!

– Arlene & Russell P.

William was outstanding when he came to our home to provide plumbing services.

– Phil & Sarah K.

We really appreciated the personal attention the technician (Josh) provided. Even though the weather was crazy and we knew they were busy, they made us feel like we were the only customer they were concerned with. Excellent service!

– Daniel C.

I’ve hired several contractors over the years. I’ve never before gotten a card thanking me for my business. The hot water heater is working great and I put your card where I can find it.

– Tom H.

I want to give my highest recommendation to Big Blue Plumbing and Heating. We came home with water all over our basement floor and a burst pipe. From the time we called Big Blue until the time they arrived at our house was 1 hour. They took the time to find out where the heart of the problem was, and gave us a reasonable, affordable and fair up front quote. They diagnosed and fixed the problem, taking care to minimize impact on the house. Very professional, courteous, competent. Of all the contractors and companies that have responded to needs in our house, I give them my highest recommendation for their professional, courteous, and transparent approach and most importantly for completing the job efficiently and within our budget.

– Cully L.

Great work, great rates.

– Jon-Daniel D.

Excellent plumbing work this past Thursday.

– Eric G.

Thanks for answering our call and getting our 8 unit condo building water turned back on last night.

– Mike C.

Thanks so much for everything. It is a pleasure to deal with someone like you and I would recommend you any day.

– Ed & Sandy S.

Share YOUR Experience

Thank you in advance for taking the time to complete this brief survey. We are very interested in feedback that compliments great service or highlights areas in which we need to improve the service we provide to you, our valued customer. If you need direct assistance or have any questions about Big Blue or our services, please call us at (617) 284-9444.

– Kevin Ghiozzi, Owner, Big Blue Plumbing & Heating