Company Background
Since its inception in 2007, Big Blue Plumbing & Heating, Inc. has been a trusted partner for home and business owners across Medford, Somerville, Cambridge, and surrounding areas. Over the years, we have built a reputation for excellence in promptly resolving a myriad of plumbing, heating and air conditioning issues and facilitating seamless upgrades to more efficient products.
Our commitment extends beyond mere problem-solving; we pride ourselves on identifying small investments that yield significant results while remaining budget-friendly for our clients.
You’ll be greeted by a compassionate human being, not an impersonal answering machine. Our team of professionals stands ready to address your emergency needs with efficiency and expertise, providing you with the reassurance and security you need in such situations.
At Big Blue Plumbing, we believe in going beyond simply fixing issues as they arise. We strive to be proactive in helping our clients maintain the integrity and efficiency of their plumbing and heating systems. We stay abreast of the latest plumbing and heating technology advancements to offer our clients cutting-edge solutions that enhance efficiency, reliability, and sustainability.
Whether upgrading to a high-efficiency water heater, heat pump, or low flow water fixtures, we work closely with our clients to tailor solutions that align with their needs and values.
In addition to our technical expertise, Big Blue Plumbing takes great pride in fostering trust and transparency in all our interactions.
We understand that plumbing and heating issues can disrupt daily life and business operations, which is why we are committed to providing swift, effective solutions that restore normalcy as quickly as possible. Whether it’s a burst pipe, a malfunctioning water heater, or a faulty furnace or air conditioner, you can count on Big Blue Plumbing to be there when you need us most, bringing you the peace of mind and comfort you deserve.
In an effort to provide you with premier home services, we pledge the following:
If your basement is filled with water, if your toilet is in rebellion, if your heating is cooling and your cooling is heating, you will speak to a caring human being, not an answering machine. You’ll be talking to a professional ready to meet your emergency needs.
We back up all of our work, regardless of size, for ONE FULL YEAR parts and labor.
We will gladly come out to your home and/or business to give you a Free estimate. Fill out the form and our office will contact you to schedule an appointment or call 617-284-9444.
We realize that there can be a lot of anxiety about the cost of home repairs. In an effort to reduce anxiety about the cost to repair your home, we have provided pricing information for common services. You’ll know the price up-front, no surprises.
Big Blue is a drug-free workplace. We conduct CORI (Criminal Offender Record Inquiry) on all of our employees. We know our employees like we know our own family members. We wouldn’t send someone into your home that we wouldn’t have in ours.
Our customers are our most important asset and should be treated with respect and fairness. By treating people this way, we will remain in business for many years, and that means we’ll be there to serve you in the future, whenever you need us.
We promise to make your issues count. If we make a mistake, we’ll make it right. You won’t have to ask us more than once. If you have an issue, please contact us immediately and let us know what we can do to make you happy.
